Responsible Travel & the Tennessee Pledge

As Pigeon Forge welcomes visitors, we require that everyone over the age of 12 wear a face covering while in public spaces (excluding outdoor activities). Our county mayor has extended Executive Order 39 which mandates face coverings until Oct. 30, 2020.

Our restaurants are eager to serve you. However, please keep in mind that when dining indoors, larger parties must be separated to meet minimum social distancing requirements. Your host/hostess can provide more details when you request a table.

To help create a safer environment for our visitors, residents and employees, we invite you to take the Tennessee Pledge (available here), a plan for reopening our state responsibly. The Tennessee Pledge provides guidelines that allow our local businesses to operate while continuing to mitigate the spread of Covid-19. Our businesses want to remain open to serve you. To do this, we must ask that you please travel responsibly and make every effort to protect yourselves, your fellow visitors, and our community while you’re in Pigeon Forge.

In addition to required face coverings, for your personal safety and the safety of those around you, we ask that you please adhere to the following:

  • If you feel unwell or are a member of a vulnerable population, please delay travel;
  • Practice physical distancing;
  • Thoroughly and frequently wash your hands;
  • Avoid touching eyes, nose and mouth with unwashed hands;
  • Closely follow other safety practices as implemented at individual businesses.

In addition, these links provide operating schedules and current information about attractionsretailrestaurants and lodging properties.

Covid-19 is highly contagious and is known to spread mainly from person-to-person contact. By visiting the city of Pigeon Forge, Tennessee, you voluntarily assume all risks related to exposure to Covid-19.

September 30, 2020

Our local businesses are committed to creating the safest possible environment for you here in Pigeon Forge. As we continue to take every necessary precaution, I must ask that you work with us for the safety and wellbeing of our community.

We want our businesses and schools to remain open. Since our local health officials have observed positive results from our efforts, our county mayor has extended the mandate that requires masks to be worn in all indoor spaces as well as those outdoor spaces where social distancing is not possible. This mandate is in place until Oct. 30.

As we continue to navigate a public health crisis, we know that personal responsibility is a necessity. If you visit Pigeon Forge, please work alongside us by taking every precaution. A healthy Pigeon Forge is a better Pigeon Forge.

David Wear

Mayor of Pigeon Forge

The LeConte Center has new protocols to accommodate visitors at this time. Prior to your visit, please familiarize yourself with these new guidelines available here.

Why are face coverings mandatory in Pigeon Forge?

Face coverings are now required in Sevier County to continue to mitigate the spread of the Covid-19 virus and help protect our residents, employees and visitors.

How long does this mandate last?

The executive order mandating face coverings is currently set to expire on Oct. 30, depending on how successful we are in slowing the spread of the disease before that time.

Where do I have to wear a mask?

Face coverings are now required in all public places except when you are outdoors. You can read more here about how this applies to you.

Will a face covering actually protect me from Covid-19?

Face coverings have been proven to significantly slow the spread of person to person transmission of the Covid-19 virus. The Centers for Disease Control and the State of Tennessee also strongly recommend everyone wear face coverings when in public for this reason.

Can a business make me wear a mask?

Businesses should have signs posted at their entrance indicating that all patrons must wear a mask. Individual businesses may require a mask and additional measures, such as temperature checks, to prevent the spread of Covid-19.

Are there any consequences for not wearing a face covering?

Law enforcement may use reasonable care to address willful failure to wear a face covering. Violators of this order may be subject to penalties as allowed by law. First time offenders of this order be given a warning and educated on the purpose of such order which is to increase the wearing of face coverings to protect the health of residents, visitors, and employees and to ensure the state does not take further measures to disrupt our local businesses and economy.

What can I use if I don’t have a mask?

If you cannot purchase a face mask, you can get one for free at the Sevier County Health Department. Additionally, bandanas and other common items may be used as face coverings. Please visit the CDC website to learn more.

Who has to wear a face covering?

In Sevier County, everyone is required to wear a face covering in public unless they fall into a predetermined exemption category outlined in the executive order. The full list of exemptions can be found at here.

Do kids have to wear face coverings?

A child 12 years of age or younger are not required to wear a face covering.

What if I can’t wear a face covering because of a health condition?

Everyone is encouraged to wear a face covering. Someone who has trouble breathing due to an underlying health condition or another bona fide medical or health-related reason are exempt from wearing a face covering.

Do I have to wear a face covering in restaurants?

Face coverings are required in restaurants unless a patron is actively eating or drinking.

Do I have to wear face coverings in the National Park?

You don’t need a face covering in the national park; however, we encourage you to maintain social distance between you and others, be aware of large crowds, and wash your hands frequently.

Do I have to wear a face covering in my hotel/cabin?

Face coverings must be worn in a hotel and motel’s public spaces with the exception of time spent in rooms while solely occupied by guests registered to the room. Face coverings are not required while in an overnight rental while solely occupied by guests registered to the rental.

Pigeon Forge Mass Transit currently operates on a modified 10 a.m. to 10 p.m. schedule. Three routes are available: North/South Parkway, Wears Valley and Gatlinburg Welcome Center. Please note that modified service may create longer delays between stops.

For questions regarding trolley schedules or routes please contact the Trolley Office at 865-453-6444.

Our neighbor, Great Smoky Mountains National Park continues to increase recreational access and services across the park in alignment with guidance provided by the states of Tennessee and North Carolina, White House, Center for Disease Control and Prevention (CDC), and public health authorities. The health and safety of its visitors, employees, volunteers, and partners continues to be paramount.

Currently, the following areas of the Park are accessible to visitors:

Visitor Centers:

  • Cable Mill in Cades Cove
  • Clingmans Dome
  • Mingus Mill near Oconaluftee
  • Oconaluftee Visitor Center
  • Sugarlands Visitor Center


  • Cades Cove
  • Deep Creek
  • Elkmont
  • Smokemont

Picnic Areas:

  • Big Creek
  • Cades Cove
  • Chimney Tops
  • Collins Creek and Pavilion
  • Cosby and Pavilion
  • Deep Creek and Pavilion
  • Greeenbrier (Pavilion remans closed due to road damage.)
  • Metcalf Bottoms and Pavilion
  • Twin Creeks Pavilion

The following roads remain closed for motorists, but are open for pedestrians and cyclists. Please park responsibly in public areas when accessing these locations:

  • Porters Creek
  • Little Greenbrier Road remains closed for motorists, but is open for pedestrians and cyclists. Please park responsibly in public areas when accessing this location.

For updates regarding other current conditions please click HERE.

Visitors are encouraged to follow social distancing guidelines and to wear facial coverings in busy areas like the Clingmans Dome Observation Tower when other visitors are present. 

For a list of upcoming events at The LeConte Center, please check here

As the COVID-19 (coronavirus) situation continues to unfold, it is important to understand the facts and rely on credible sources for news and information. For more information about COVID-19, please visit these sites:

According to the Centers for Disease Control, the best way to prevent illness is to avoid being exposed to this virus. It is recommended that everyone take the following precautions:

  • Stay home when sick and avoid close contact with people who are sick;
  • Cover coughs or sneezes with tissues and discard tissues in the trash;
  • Frequently wash hands with soap and water for at least 20 seconds;
  • Clean frequently-touched surfaces with a disinfectant;
  • Avoid touching eyes, nose and mouth with unwashed hands.